About us
Heroes Vodka is owned by Heroes Drinks Company, a Community Interest Company (Registered in England and Wales No. 8184286) with its registered office at Heroes Drinks Company, Rosyth Business Centre, Dunfermline, KY11 2WX

Information Collected

We collect and process the following information which you have chosen to provide to us:
Information that you provide by filling in registration forms on our site. This includes information provided where you have subscribed to our newsletter service or where you have requested further services from us.

Your age / date of birth which we collect to verify that you are of legal purchase age to visit our sites.

Details of transactions you carry out through our sites, and information provided by you (e.g. your name, telephone number, e-mail and postal addresses) to ensure the fulfilment of any orders which you place with us.

If you contact us, we may keep a record of that correspondence.

To assist in our recruitment process, we will collect personal data about you, including your name, date of birth, address and e-mail address.

To comply with our obligations under employment law, and where you have given consent, we may collect sensitive personal data including, for example, information related to your health, race, ethnic origin or religion. By providing us with sensitive personal data, you expressly consent to its disclosure to Heroes Drinks personnel.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses – when you visit our site, we will automatically receive your IP address, a unique identifier for your computer or other access device. This is statistical data and does not identify you as an individual.

By providing any personal information to us, you fully understand and consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this Privacy and Cookie Policy.

Cookies
Cookies are small files downloaded to your computer or mobile device when you browse certain websites. Cookies contain information that is transferred to your computer’s hard drive.

Please visit www.allaboutcookies.org for more information about cookies and the way they work.

How do we use cookies?

By using our website you agree that we can place the following cookies on your device:

“Age Gate” Cookie
This type of cookie is essential to enable you to move around the website and use its features. We use the age gate cookie to verify both the country and age of the user to confirm that you are old enough to view the site content.

“Shopping Basket” Cookie
This type of cookie is essential to enable you to move around the website and use its features. We store a generated shopping basket to allow the products selected by the user to be added to the shopping basket and then purchased effectively.

Google Analytics Cookie
These cookies collect information about how visitors use a website. This analytical tool is used to allow us to track which parts of a site you visit and tells us which websites you came from to get to our website.
All information collected by this cookie is aggregated and is therefore anonymous.

How do I disable / enable cookies?
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you would like to opt out of being tracked by Google Analytics across all websites which you visit please visit http://tools.google.com/dlpage/gaoptout.
Please refer to your browser instructions or help screen to learn more about the management of cookies. Alternatively you can visit www.allaboutcookies.org for more information.

Use of personal information
We use the information provided by you in the following ways:
To ensure that content from our site is presented in the most efficient manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.

We may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using the e-mail address which you have provided. 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you do not want us to use your data in this way, or to pass your details to third parties for marketing purposes, please email customerservice@heroesdrinks.com

Disclosure of information

We may disclose your personal information to any member of our company, or those contracted by Heroes Drinks Company for the provision of services.

We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Heroes Drinks Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose your data to comply with any legal obligation; or to protect the rights, property, or safety of Heroes Drinks Company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Communications

To keep you informed about our latest offers, we may notify you through one of our e-mail newsletters informing you of current promotions, specials and new additions to our website.

Other members of Heroes Drinks Company of companies with whom we share your information may contact you by mail, telephone, e-mail or fax to tell you about promotions or services which may be of interest to you or to give you information about forthcoming events, promotions or other activities. Such third parties shall only contact you where you have provided your consent by registering with us.

If at any time you wish to withdraw your consent for third parties to contact you please send your notification to customerservice@heroesdrinks.com

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Access to information

The Data Protection Act 1998 (the “Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.

If you would like a copy of the information which we hold about you please write to: Heroes Drinks, Portland Place, Edinburgh, EH6 6LA
If you believe that any of the information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information as advised.

Copyright

This website is protected by copyright. Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer or monitor. The reproduction, permanent storage, or re-transmission of the contents of this website is prohibited without the prior written consent of Heroes Drinks Company C.I.C. For permission to reproduce any of the contents of this website please contact: customerservice@heroesdrinks.com
Unless otherwise stated all contents of this website are copyright of Heroes Drinks Company C.I.C.

Links

Any links to third party websites are provided solely for the purpose of your convenience. We have no control over the content of such websites and accordingly make no representation concerning the content of those sites to you nor make endorsement of any of them. We have not tested any content, software features or links found on their sites and do not give any representation regarding their quality, safety, suitability or reliability or any of the material contained in them.

Disclaimer

Please note that telephone and other connection charges may apply to your use of this website. For details of such charges you should contact your telephone company and internet service provider.

The information contained in this website may include opinions or views which, unless expressly stated otherwise, are not those of Heroes Drinks Company.
This website is not guaranteed to be free from any so-called computer viruses and it is strongly recommended that you check for such viruses before down-loading it to your computer equipment.

The information and other contents of this website are designed to comply with Scots law. This website shall be governed by and construed in accordance with Scots law and all parties irrevocably submit to the jurisdiction of the Scottish courts. If anything on this website is construed as being contrary to the laws applicable in any other country, then this website is not intended to be accessed by persons from that country and any persons who are subject to such laws shall not be entitled to purchase our products unless they can satisfy us that such purchase would be lawful.

Liability

Whilst every effort has been taken to ensure that the information provided on this website is correct at the time of writing it is not possible to provide any guarantee of accuracy. Heroes Drinks Company does not accept responsibility or liability to any person for loss or damage suffered as a consequence of their placing reliance upon the information. You should make appropriate queries and satisfy yourself before placing any reliance upon or taking any action on such information. By so placing reliance or taking action you accept that you do so at your own risk.

Changes to our Privacy & Cookies Policy

Any changes we may make to our Privacy and Cookies Policy, we will post such changes to our website so that you are always aware of what information we are collecting from you, how we will be using it and if we will be disclosing it to a third party.

Contact Us

If you have any questions about this Privacy and Cookies Policy or your dealings with this website, you may contact Heroes Drinks Company by e-mail at customerservice@heroesdrinks.com or write to: Heroes Drinks Company, Rosyth Business Centre, Rosyth, Dunfermline, KY11 2WX